![]() Since many issues can occur if your coaxial cable is not securely fastened, now would be a good time to ensure all connections are securely connected. ![]() ![]() Unplugging the coaxial cable will not reset your Set Top Box. Even if you are not currently using the Internet, your router still needs be turned on so that FiOS® TV can function properly.ĭon`t confuse the power cord that provides electricity to your Set Top Box with the coaxial cable that is connected to the back of your Set Top Box. To avoid problems with your FiOS® TV service, make sure your router is plugged in and turned on at all times. To reset your Set Top Box, hold the button for 15 seconds or unplug the equipment for 10 seconds and then plug it back in. ![]() Resetting your Set Top Box can resolve several issues.
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